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North River Trading Company: Dependability, Quality & Value

North River Trading Company’s number one focus is our customer. We offer serveral inventory solutions and purchasing programs to enable our customers to save the most on their bottom line. Each customer service representative will guide you through the process with our qualified engineers, logistical personnel and delivery system from the initial sales contact to the delivered product.

John 1:14 And the Word was made flesh and dwelt among us and we beheld his glory full of grace and truth.

Our 5 Step Process:        1       2       3       4       5

STEP 1: CUSTOMER CONTACT

Client contacts North River Trading Company and we set up meetings and go through the initial planning of the project.

STEP 2: PRODUCT DEVELOPMENT

We use samples to duplicate your product through our time tested process. We work through multiple steps to match your product exactly.

STEP 3: PRODUCTION

Products are created with certified inspectors from North River Trading Company on the ground and watching over your order step by step.

STEP 4: SHIPPING AND TRACKING

You are able to track your shipping from our website and keep up to date with where your products are as they arrive to your destination.

STEP 5: PRODUCT DELIVERY

We will deliver your product on time and with our guarantee that all your materials will arrive in perfect condition or we will replace your parts.

Custom Designs

North River Trading Company takes yours company’s door with your profile and duplicates it exactly. Your imported doors will be interchangeable with your existing supply of domestic doors. NRTC has access to numerous types of hardwoods from all over the world. Our promise to you is a BETTER door at a BETTER price.

Quality Control

North River Trading Company takes great pride in the number of employees who work as inspectors in our manufacturing plants in Asia. Your company’s purchase order is followed through the manufacturing process right up to the closing of the container by 2 trained NRTC inspectors. A detailed report is produced by inspectors on each container. It is this high standard of quality control that allows NRTC to be able to GUARANTEE your satisfaction with our products.

Customer Service

Our customer service believes are simple. We expect you to be 100% satisfied with our service and our product. If you’re not, for whatever reason, we will put the full force of our USA and ASIA teams behind the problem until it is solved to your satisfaction.